At Miravaah, we are committed to providing you with quality products and excellent customer service. Please read our return and exchange policy carefully before making a purchase.

1. Return Policy

Returns are not accepted as required assistance is provided prior to the purchase being made. Returns will only be accepted in case of dispatch of incorrect item. Every product that is dispatched is quality checked and then approved for shipping.

2. Product Condition Requirements

The product must be in its original unused condition and sent along with original bill and tags intact. The product must be sent through standard courier services as the customer is liable in the event of loss of the product before it reaches us.

3. Return Request Timeline

Your return request should be sent to hello@miravaah.com within 24 hours of receiving your shipment. Requests sent after 24 hours of delivery of parcel will not be eligible for returns.

4. Damaged or Tampered Packages

If you receive your order in a parcel and packaging that appears to have been tampered with, damaged or is in an unsealed condition, you are advised NOT to accept such a parcel and DO NOT open the package. Kindly immediately get in touch with us at hello@miravaah.com & call at +91 9186008708.

5. Return Processing

We aim to process all returns within 7 working days and resend the ordered product.

6. Return Address

Miravaah
25/1b/1, Jheel Road, Dhakuria,
Kolkata, West Bengal – 700031
India
Contact Number: +91 9186008708

7. Exchange Policy

Exchanges are thoroughly not accepted on any grounds including color deviations. The product photographs may look different at times due to temperature of your monitor and/or device settings. We aim to produce the exact same color and also assist in providing daylight pictures when requested.

8. Order Cancellations

Cancellations of order are eligible only before the product is shipped. An equivalent credit point will be provided which can be used for subsequent purchases.

Contact Us

For any questions regarding returns or exchanges, please contact us:

• Email: hello@miravaah.com
• Phone: +91 9186008708

We appreciate your understanding and cooperation with our return and exchange policy.